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Welcome to Marshfield Consulting Support

Here you will find all the resources and assistance you need to effectively use our Dynamics CLM Adapter. Our goal is to ensure your experience is seamless and your questions are answered promptly.

Materials Provided to Customers to Get Started

1. Installation Guide

  • Step-by-Step Instructions: Follow our comprehensive installation guide to set up the Dynamics CLM Adapter. It includes detailed steps for installing the app, creating environments, and configuring settings.
  • Mapping Objects: Learn how to map Dynamics objects to CLM objects with our configuration guide.
  • Best Practices: Read our best practices document to optimize your setup and ensure smooth integration.

2. Document Generation

  • Generating Documents: Follow our guide on how to generate documents using the CLM connector within Dynamics.
  • Populating Data: Ensure accuracy by understanding how customer-specific information is populated from your system of record.

Frequently Asked Questions (FAQ)

Please review the installation guide provided as part of your Getting Started Materials for detailed steps. If you encounter issues, our support team is ready to assist.

Yes, you can map any object from Dynamics to CLM. Please review the installation guide provided as part of your Getting Started Materials for detailed steps.

The user may not be licensed to access the connector (see Install Guide) or they may not be logged into CLM at the same time. Have them open a new tab and log into CLM and refresh the widget on the original tab.

This capability is possible and requires configuration in DocuSign CLM workflow.  Contact Us to review your requirements.

You will need to contact DocuSign Support to enable ”Advanced Mode” for Document Generation. A sample support request is included in the Doc Gen Configuration Guide provided with your Getting Started materials.

Our Doc Generation guide covers mapping existing DocuSign CLM Doc Gen fields to Doc Gen configurations created in our Dynamics Connector. Please Contact Us to review training or implementation needs or visit DocuSign University.

Contact Support

Email Support:

Form Submission:

  • Contact us using the form and we’ll be happy to assist you.


Video Library

Case Studies

  • Read our case studies to see how other companies have successfully implemented and benefited from the Dynamics CLM Adapter.

For further assistance, please don’t hesitate to reach out to our support team. We are dedicated to ensuring your success with Marshfield Consulting’s Dynamics CLM Adapter.


Thank you for choosing Marshfield Consulting, where your CLM success is our priority.